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Refund Policy

The refund and cancellation rules below are part of our Terms of Use.

Refunds. Except where required by law or by the platform's policy (Apple or Paddle), payments are non-refundable. Consumers in the EU/UK/Turkey who have a statutory right of withdrawal agree that digital content is supplied immediately and acknowledge that the right of withdrawal ends once the service has started, to the extent permitted by law.

Purchases on the web are processed by Paddle.com, our authorized reseller and Merchant of Record, which also handles billing questions, invoices, taxes and refunds. Paddle's buyer terms apply to those purchases. Web subscriptions renew automatically until cancelled; you can cancel from your account or via the link in your Paddle receipt, and cancellation takes effect at the end of the current billing period.

Purchases in the iOS app are processed by Apple. Payment is charged to your Apple ID at confirmation of purchase. Subscriptions renew automatically unless auto-renew is turned off at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the end of the current period at the then-current price. You can manage or cancel subscriptions in your App Store account settings. Any unused portion of a free trial is forfeited when you purchase a subscription. Refunds for App Store purchases are handled by Apple under its policies (reportaproblem.apple.com).

Credits. Credits are used to run generations; the number of credits for each generation depends on the tool, model, quality and resolution and is shown before you generate. Credits have no cash value, are non-transferable and expire as described in your plan (for example, weekly credits that refresh each period may not roll over). If a generation fails or times out, the credits are automatically returned.

PradoTech Yazılım Ltd. – [email protected]